Privacy Policy

Last updated: 2025-11-25
Operated by Crespo Ltd.
Contact: privacy@dreamz.design

Dreamz.design ("we", "us", "our") provides an AI-powered room-redesign service that allows users to upload photos and receive AI-generated interior design images. We are committed to protecting your privacy and handling your data responsibly.

By using Dreamz.design, you agree to this Privacy Policy.

1. Information We Collect

1.1 Images You Upload

• Photos of rooms or spaces you submit
• Any metadata embedded in those photos (if present)

1.2 AI-Generated Images

• Redesigns produced using automated processing

1.3 Payment Information

When purchasing credits or products, payments are handled by a third-party payment provider. The provider may share certain billing-related details with us, including:

• Email address
• Billing address
• Country
• Transaction status and identifiers

We do not receive, store, or have access to your full payment card details. All payment information is processed securely by the payment provider in accordance with their policies.

1.4 Usage Data

We automatically collect:

• IP address
• Device information
• Browser data
• Pages visited and time spent
• Cookies used for analytics (with consent)

1.5 No User Accounts

The Service does not require account creation or passwords.

2. How We Use Your Information

We use the collected data to:

• Provide the room-redesign service
• Generate and deliver AI-created images
• Maintain and improve platform performance
• Ensure platform security
• Handle payments and transaction confirmations
• Provide customer support
• Comply with legal obligations

We do not use uploaded images or data to train external AI models.

3. How Images Are Processed

To generate AI outputs, we use an external AI processing provider. Images you upload are transmitted securely to this provider to produce the redesigned room images.

We configure our provider to ensure that your images:

• Are processed only to generate your requested output
• Are not used for training or model improvement by third parties

4. Third-Party Service Providers

We rely on trusted third-party service providers to operate and support Dreamz.design.
These include (but are not limited to):

• Cloud hosting platforms
• Storage and database services
• AI processing providers
• Payment processors
• Analytics providers
• Content delivery and infrastructure services

We require each provider to follow strict data protection standards and to use personal data solely to perform services on our behalf.

We do not publicly disclose vendor names or stack details.
This Privacy Policy intentionally lists categories only, not specific companies.

5. Data Storage & Retention

We may store:

• Uploaded photos
• AI-generated images
• Limited usage analytics
• Payment communication records (email + transaction status)

We store these items permanently, unless you request deletion.

6. Data Deletion Rights

You may request deletion of:

• Uploaded images
• Generated images
• Email used for payment
• Associated data

To request deletion, contact support@dreamz.design.
We will respond within 30 days.

7. Sharing of Information

We do not sell your data.

We may share data only in the following contexts:

• With service providers (in the categories listed above)
• For security, fraud prevention, or compliance
• If required by applicable law or lawful process

We never share your data for third-party advertising purposes.

8. Cookies

We use cookies only for:

• Essential site functionality
• Analytics (with user consent)

A cookie consent banner appears on first visit.

9. Children's Privacy

Dreamz.design is intended for users 13 years and older.
We do not knowingly collect personal data from children under 13.

10. International Transfers

Your information may be processed in various locations depending on where our service providers operate.
All transfers comply with applicable data protection laws.

11. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other laws, including:

• Access
• Correction
• Deletion
• Data export
• Withdrawal of consent for analytics cookies

To exercise these rights, contact privacy@dreamz.design.

12. Changes to This Policy

We may update this Privacy Policy as our services evolve.
A revised version will be posted with a new effective date.

13. Contact Us

For any privacy-related questions, contact:

📧 privacy@dreamz.design